Difference between revisions of "Licensing Issues with Wordfast Pro 5"

From Wordfast Wiki
Jump to: navigation, search
Line 1: Line 1:
−
If you are experiencing problems with the online activation, this is likely caused by a firewall that is preventing Wordfast Pro 5 from “calling home” to verify your activation key.
+
If you are experiencing problems with the online registration, this is likely caused by a firewall that is preventing Wordfast Pro 5 from “calling home” to verify your activation key.
  
 
If this happens, you can [[How to license Wordfast Pro 5#How to license Wordfast Pro 5 (manual)|manually activate]] your license.
 
If this happens, you can [[How to license Wordfast Pro 5#How to license Wordfast Pro 5 (manual)|manually activate]] your license.
  
−
Please note three important issues related to manual activation:
+
Please note three important issues related to manual registration:
−
# Your company may have an email firewall that prevents you from receiving the license file. Try using a private email account for manual activation and double check your spam or promotions folder for the email.
+
# As of version 5.8, you must click on '''Copy to clipboard''' to copy the manual activation string.
−
# As of version 5.8, click on '''Copy to clipboard''' to copy the manual activation string.
 
 
# When emailing the manual activation string, '''DO NOT''' use an email subject or signature.
 
# When emailing the manual activation string, '''DO NOT''' use an email subject or signature.
−
 
+
# Your company may have an email firewall that prevents you from receiving the license file. Try using a private email account to send the activation string and double check your spam or promotions folder for the email containing your license file.
  
  

Revision as of 16:52, 10 February 2019

If you are experiencing problems with the online registration, this is likely caused by a firewall that is preventing Wordfast Pro 5 from “calling home” to verify your activation key.

If this happens, you can manually activate your license.

Please note three important issues related to manual registration:

  1. As of version 5.8, you must click on Copy to clipboard to copy the manual activation string.
  2. When emailing the manual activation string, DO NOT use an email subject or signature.
  3. Your company may have an email firewall that prevents you from receiving the license file. Try using a private email account to send the activation string and double check your spam or promotions folder for the email containing your license file.


Version: Wordfast Pro 5.8
Operating System: macOS


--John 18 April 2017

Updated by Star 19 January 2019

Retrieved from "https://www.wordfast.net/w/index.php?title=Licensing_Issues_with_Wordfast_Pro_5&oldid=4530"