Difference between revisions of "How to Renew a License"

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==The steps to renew==
 
==The steps to renew==
 
To renew your Wordfast license, follow these steps:
 
To renew your Wordfast license, follow these steps:
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# [[How to log in at wordfast.net|Log in to your user account]] at [http://www.wordfast.net www.wordfast.net] with your login email and password.
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# [[How to log in at wordfast.net|Sign in to your user account]] at [http://www.wordfast.net www.wordfast.net] with your user ID (email address) and password.
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# Click '''''License/Relicense/Renew''''' button. If you don’t see the button right after login, go to ''Support'' > ''My account'' menu at the top of the web page.
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# Click on the '''''Renew''''' button in the '''''Days left''''' column.<br><br>[[File:Relicense 2.jpg|800 px|alt=Click to renew]]<br><br>
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# If there’s more than one license in the list, select a valid license by clicking on the circle in the lefthand column. This is the license that will be renewed.<ref>This is important for clients who own more than one valid license.</ref><br><br>[[File:Relicense 1.jpg|500 px|alt=Where to click to renew]]<br><br>
 
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# The page will refresh and you will see a '''''renew''''' button appear in the '''''Days left''''' column.<br><br>[[File:Relicense 2.jpg|500 px|alt=Click to renew]]<br><br>
 
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# Click on the '''''Renew''''' button.
 
 
# Check the preset settings for your renewal and adjust them if you want<ref>You can change the number of renewals you are buying; you can change the license renewal type (Classic, Pro, or Studio); and you can activate/deactivate the [https://www.wordfast.net/index.php?go=discount special discount] for buyers in lower-income countries.</ref>. Tick the box to agree with the Wordfast end user license agreement, then click on the '''''Calculate total and continue''''' button.
 
# Check the preset settings for your renewal and adjust them if you want<ref>You can change the number of renewals you are buying; you can change the license renewal type (Classic, Pro, or Studio); and you can activate/deactivate the [https://www.wordfast.net/index.php?go=discount special discount] for buyers in lower-income countries.</ref>. Tick the box to agree with the Wordfast end user license agreement, then click on the '''''Calculate total and continue''''' button.
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# Click on the URL at the bottom of the screen to pay for your renewal via ShareIt!
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# Click on the URL at the bottom of the screen to pay for your renewal via MyCommerce online store.
  
 
==Troubleshooting==
 
==Troubleshooting==

Latest revision as of 19:54, 13 October 2022

As per the Wordfast license agreement, Wordfast licenses are valid for three years. When your license is about to expire or after it expires, you can renew it, in order to continue using Wordfast Classic or Wordfast Pro in full mode. The cost of a license renewal is 50% off the price for a new license[1].

The steps to renew

To renew your Wordfast license, follow these steps:

  1. Sign in to your user account at www.wordfast.net with your user ID (email address) and password.
  2. Click on the Renew button in the Days left column.

    Click to renew

  3. Check the preset settings for your renewal and adjust them if you want[2]. Tick the box to agree with the Wordfast end user license agreement, then click on the Calculate total and continue button.
  4. Click on the URL at the bottom of the screen to pay for your renewal via MyCommerce online store.

Troubleshooting

If you have trouble renewing your license(s), please try clearing the cache in your browser or using another browser[3]. If the problem persists, please contact us.

References

  1. ↑ You can check the current price of a new license when you open the drop-down list in the Wordfast store.
  2. ↑ You can change the number of renewals you are buying; you can change the license renewal type (Classic, Pro, or Studio); and you can activate/deactivate the special discount for buyers in lower-income countries.
  3. ↑ A browser error, very strict browser settings, or an odd browser add-on can cause problems.
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